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You might be able to find the answer to your query in our Frequently Asked Questions section. Otherwise, please get in touch using the form below.

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General Enquiries

Please visit the Manage your Account area where you will be able to check on your subscription, amend delivery details and renew your subscription.

For general queries please email archant@subscription.co.uk or call our Customer Care team on 01858 438840 (BT calls to 01858 numbers cost no more than 5p/minute, mobile rates may vary) - overseas subscribers call +44 (0)1858 438840 (Lines are open 8am-9:30pm Mon-Fri, 8am-4pm Saturday).

For The New European orders queries please call 01858 438864

For BASA & SSA order queries please call 01858 438842

When contacting us, please make sure that you include the name of the product you are enquiring about to enable us to deal with your enquiry more promptly; If you are a subscriber, please also include your full name, address and 12-digit subscriber number, which will help us process your query more quickly.

Digital Subscription Enquiries

For digital subscription queries please email archant@subscription.co.uk or call our Customer Care team on 01858 438840 - overseas subscribers call +44 (0)1858 438840 (Lines are open 8am-9:30pm Mon-Fri, 8am-4pm Saturday).

Newspaper Subscription Enquiries

For newspaper subscription queries please email archant@subscription.co.uk or call our Customer Care team on 01858 438445 - overseas subscribers call +44 (0)1858 438445 (Lines are open 8am-9:30pm Mon-Fri, 8am-4pm Saturday).

Company Information

Archant Community Media Ltd, Prospect House, Rouen Road, Norwich, Norfolk, NR1 1RE. Registered in England: Company number: 19300, VAT number applied for, once received will be issued accordingly.

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© Archant Community Media Ltd 2018

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